12/30/2023 0 Comments Gosund smart plug change wifi network![]() Thanks so much for bringing these concerns to our attention mstephens77 and sorry to hear about the frustration. Thanks again for joining us here, and we look forward to hearing any other thoughts and feedback you have! Past that, for any other assistance you need, we'll always be happy to help out directly, so giving us a call at 87 is the first thing I recommend if you ever have any immediate questions or concerns with the product. The most straightforward (although admittedly low-tech) is simply to power down any extra eeros and physically move further away from the primary unit – this will help your phone connect on 2.4GHz so that you can proceed with iDevice setup. Thanks for reaching out johnnygoodface , and welcome to the Community! While there's not a way to actively "force" a device to connect to one frequency or the other, please rest assured that we're actively working on some options that might make setup for devices like these easier in the future.įor the time being, if a device manufacturer requires the 2.4GHz frequency, then there are a handful of workarounds that can make setup easier. The key was Step 2: If I did that in the phone WIFI settings - then the iHome app could successfully complete the configuration. It will tell you if the plug needs an update. Then scroll to firmware to check for update. Once you get the plug connected tap on the information (i) to the right and it will say edit. ![]() Next you will go into the iHome Control app and connect the plug to the Control App by clicking on the devices tab on the bottom of the page and add device.Once WiFi says it's connected to the network, tap DONE. ![]() Tap on the plug and follow the instructions. You should see the iHome Smart Plug in the WiFi “Set Up New Device”. Please make sure your phone is connected to your home 2.4 WiFi network.
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